Duties and Responsibility
· Greet and direct customers towards right product. Build rapport
· Answer customers’ questions about specific products/services
– Conduct price and feature comparisons to facilitate product purchase
· Cross-sell products
– Upsell Products
– Take stock and make sure fast moving SKUS are always on stock.
· Manage returns of merchandise
· Inform customers about discounts and special offers
– Provide customer feedback to the Account Manager. Provide sales data to account manager every day.
– Good Communication Skills is a must. Must be proficient in English
– Relevant retail job experience in telecom or phone accessory sales or consumer electronics