• Strong phone contact handling skills and active listening
  • Proven customer support experience
  • Ability to Work Under Pressure
  • People Oriented & Problem Solving skills
  • Ability to multi-task, prioritize and manage time effectively
  • Excellent communication and written skills
  • Resolve customer complaints via phone, email, Whatsapp.
  • Meet Individual /team KRAs.
  • Window Timings: 6:00 AM to 10:00 PM for males and 6:00 AM to 8:00 PM for females.
  • Week off: One rotational off between Mon to Fri.

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