Duties and Responsibility
1. Software testing/ Deployment/ Implementation/ Business requirement gathering of NetSuite application.
2. Requirement gathering and understanding.
3. Documentation of requirement, Process and User documentation Design business process and application configuration for application based on industry best practices
4. Software testing and Conduct testing of all kinds and prepare test cases of the modules implemented and developed.
5. Follow up with Client and Support help desk for issue resolution.
6. Documenting the resolution of issues and sharing with the internal team on ongoing basis.
7. Interact with the key end users and business owners to map applications to standard business processes and conduct gap analysis
8. Suggest process improvements based on the application capability and industry best practices
9. Support all formal documentation of implementation
10. Lead/Support all solution activities including testing and verification
11. Contribute to the training and development of key users