• An analytical mindset with a practical approach to problem-solving.
  • In-depth knowledge of the latest fintech and collections and risk management tools and frameworks 
  • Experience of designing and establishing new collections processes
  • Strong management skills
  • A hard-working, humble disposition – we are looking for doers who think, and thinkers who do.
  • Enjoys hands-on, day-to-day work while having a bigger picture view of the goals to accomplish.
  • An enthusiastic teammate with a demonstrated commitment to creating a positive work environment.
  • Strong sense of ethics and integrity.
  • Desire to make a strong impact on the lives of millions through their work
  • Prior experience in fin-tech collections is strongly valued. 
  • Setting up efficient collections system modules to manage the credit function
  • Develop a robust operational risk/controls framework for credit collections, RCSA and QC;
  • Engage in development, implementation, review, and monitoring of various credit programs and providing training and coaching to continuously upgrade the competency of the team members across levels.
  • Formulating & implementing strategies for improvements of collect inflows and reduction in bad debts
  • Working with outsourced collections agencies
  • Give pertinent data-backed feedback to the credit team to help improve the credit model to suit the market risk.
  • Develop effective customer communication strategies
  • Manage and increase collection efficiency 
  • Lead Monthly Risk reviews with Senior Management addressing collections efficiency metrics
  • Monitor bucket flow targets and prevention on loss provisioning
Job Location: Gurgaon
Experience (Years): 5-10 Years

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