• Provide service and customer support during field visits
  • Follow discussed schedule and execute accordingly
  • Manage all on-site installation, repair, maintenance, and test tasks
  • Diagnose errors or technical problems and resolve with the guided approach,
  • Follow regular reporting to a manager
  • Document processes where required
  • Follow all company’s and department’s field procedures and protocols
  • Cooperate with the technical team and share information across the organization
  • Comprehend customer requirements and make appropriate recommendations/briefings
  • Build positive relationships with customers
  • Candidate should have on-field client handling experience.

What we’re looking for

  • 3-5 years experience in field support
  • Ability to troubleshoot, test, repair and service technical equipment
  • Excellent written and verbal communication ability
  • Ability to work flexible shifts and to adapt to changing work schedules
  • Familiarity with mobile tools and applications
  • Strong multi-tasking and organizational skills
  • Need candidate from MBA Operation background only. (Mandatory)
  • Candidate should have experience software installation. (mandatory)

Job Location: Pune
Experience (Years): 3-5 Years

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