Duties and Responsibility

Sales Manager Duties and Responsibilities

  • Recruit, hire, train, and oversee a team of automotive salespeople
  • Coach salespeople on best practices for closing more vehicle deals and provide advice and guidance to improve sales performance
  • Oversee all activities occurring in the vehicle showroom
  • Set sales goals, track progress, and lead team to achieve and exceed those quotas
  • Forecast sales for upcoming months and quarters and compile the necessary reports for dealership management to review
  • Step in to answer customer questions and issues when required
  • Coordinate and lead all regular sales meetings with the sales staff
  • Develop and manage a CRM platform to retain customers and seek out new prospective sales
  • Maintain a strong focus on satisfaction of all customers

 Sales Manager Requirement and Qualifications

  • 5+ years of experience in a sales role at a dealership
  • Solid sales competencies with knowledge of strategies and best practices
  • Track record of exceeding previous sales quotas and goals
  • Excellent leadership skills with a passion for developing employees
  • Keen attention to detail with a commitment to solving complex problems
  • Strong written and verbal communication skills
  • Outgoing and service-oriented attitude
  • Knowledge of inventory control and management
  • Goal-oriented self-starter with the ability to thrive in a fast-paced and sometimes high-pressure work environment
  • Willingness to work independently and as part of a team
  • Leadership Roles
  • Planning requirements of manpower, hiring, orientation, fixing up job responsibilities, targets, supervise and conducting appraisal.
  • Readiness of second line by promoting existing manpower based on appraisal.
  • Incentive scheme planning and disbursement for customer care team.
  • Ensuring Employee Pulse Survey twice in a year and action planning based on feedback to improve employee satisfaction.
  • Create harmony among all the departments for effective team work.
  • Manage operating expenses effectively.
  • Initiating housekeeping, work place safety and hygiene.
  • Decision on procurement, maintenance of tools, equipments & other resources.
  • Smooth industrial relation.
  • Field campaign (Retro) monitoring and completion within stipulated time line.
  • Miscellaneous Review of vehicle off road / open RO beyond allowable period.
  • Improve productivity for optimum usage of infrastructure.
  • Keep a tab on outstanding with debtors and follow up for recovery.
  • Hi End Service
  • Capability development of Relationship Manager(RM).
  • High focus on hygiene element and spic & span infrastructure.
  • Facilitating RM with back end and floor team support to meet up commitments made to customers.
  • Monitor adherence of SOPs related to customers handling by Relationship Manager.
  • Monitor delivery level of purple club benefits to customer.
Job Location: Gurgaon
Experience (Years): 5-15 Years
Sub Location: Hisar

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