Duties and Responsibilities

  • Providing overseas education counselling services to students for Australia, New Zealand, USA, Canada and the UK with particular focus on Australia
  • Promote universities/colleges that Search Education represents and facilitate students to apply to one of them
  • Answering students/parents queries online (Facebook, ZenDesk and others), face-to-face and over phones. Cold call and regular follow-up with potential students to generate leads
  • Use our online portal to attend inquiries, facebook messages and register students to student database
  • Not set unrealistic expectations with students/parents
  • Be updated with all the latest education and immigration changes as and when it happens. Keep all the documents needed for counselling handy and secure
  • Propose and suggest on an on-going basis to identify process improvements
  • Internal housekeeping of documents, processes, admin and follow all the rules and regulations set out by Search Education
  • Strong interest and highly professional in counselling and ability to motivate students to pursue their career
  • Work as community manager to maintain good Public relations with other social organisation and business
  • Flexibility with working hours, travelling and/or relocation in future
  • Perform other admin tasks when required

Qualification and Experience

  • Must possess Graduation or Post Graduation in Education or any related field
  • Must have at least 3 (three) years of experience counselling students/parents
  • Must have knowledge of IELTS test systems and Education Qualification Framework of English speaking countries
  • Counselling certifications for respected countries preferable

Must possess Graduation or Post Graduation in Education or any related field. Must have at least 3 (three) years of experience counseling students/parents. Must have knowledge of IELTS test systems and Education Qualification Framework of English speaking countries Counseling certifications for respected countries preferable

Job Location: Delhi
Experience (Years): 3-7 Years

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