Designed Candidate Profile:

  • 8+ years of work experience in Data Management, non-voice process BPO or KPOs.
  • Experience in e-commerce content-based processes will be an advantage.
  • Should be comfortable in MS Office (especially Excel) along with a working knowledge of HTML and Photoshop.
  • Should have experience in managing a large team (100 – 150 members).
  • Should have exposure in interacting with clients, especially overseas clients.
  • Should have very high levels of ownership along with the ability to manage and deliver projects independently.
  • Ability to get hands-on, along with a great problem-solving attitude. 

Role Description:

  • Detailed understanding of each and every part of the process.
  • Lead, motivate and train team members to ensure high efficiency and quality.
  • Execute projects himself/herself while getting the team also to execute.
  • Continuous monitoring of project execution to ensure they are delivered as per planned timelines.
  • Ability to communicate (written and orally) project-specific doubts and issues with the client.
Job Location: Indore
Experience (Years): 8-12 Years

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