Duties and Responsibility

Presales Manager

The Presales Manager is responsible for the design of fitting solutions based on clients’ needs given the products and services offered by Ingenico ePayments. When a customized solution requires development, the solutions Consultant will qualify, document the needs of the client, architect a solution together with both client and Ingenico ePayments staff and lead the realization effort. The Solutions Consultant will present and ‘defend’ the complete solution to the client together with sales manager. He/she will demonstrate personal technical credibility in front of the customer, to build strong long-term working relationships.

1. Deliverables / Tasks

• Improve qualification of client needs up front to avoid delays later on especially in the implementation phase

• Improve win/loss ratio on key deals

• Improve solution design, documentation and realization of custom client solutions

• Improve communication with client on a technical level during the sales process

2.      Deliverables / Tasks

• Provide input for proposals and large and complex RFP and RFI responses

• Work with Sales to provide product / business / tech knowledge in support of pre-sales activities

• Prepare and lead technical/commercial workshops

•  Translate product, business and technical requirements into solutions

•  Stay informed on competitive analyses and understand differentiators between the company and its competitors

3. Critical Competencies

•  Ability to provide professional technical consultancy services internally & externally

• Commercial mindset, with a consultative approach

• Proactive, assertive and strong communication skills, & excellent presenting skills

•  Ability to coordinate a cross functional team

•  Accurate, structured and with an eye for detail

4. Role requirements

•  At least educated to bachelor level

• Experience in the Internet / e-commerce industry

• Experience in either a pre-sales role or client facing project management position

•  Experience presenting complex solutions to both a technical and non-technical audience of senior stakeholders
Candidates need to be from payment gateway companies. Ideally should know offerings of Ingenico ePayments India. 

Job Location: Mumbai
Experience (Years): 5-12 Years
Sub Location: Kanjurmarg East

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