Job Summary –
A Tech. Lead is responsible for seamless execution of the development plan; by providing optimal and innovative solutions, developing high-quality code and guiding a team of devs or sr. devs. A Tech. Lead is expected to possess expert-level knowledge of CRM platforms, business functions, and essentials of systems’ integration.
A Tech. Lead needs to conduct the following responsibilities at work –
Billability of at least 32 hrs per week (Util Target). Resource needs to ensure that assigned hours are utilized on each project.
Perform thorough analysis by 

  • Understanding business/functional needs of the project and correlating it on individual task levels
  • Check whether the implementation is possible or not; respecting the Salesforce environment’s limitations or governors. 
  • Evaluate whether stated requirements (or a part) can be achieved via configuration before opting for coding.
  • Determine all hidden use cases
  • Framing workarounds for any identified blockers, challenges or risks
  • Ideating optimal solutions for complex requirements
  • Sharing impact analysis results with stakeholders
  • Evaluating the feasibility of using any library assets/components (either already sold or not)

A  Tech. Lead must discuss the approach with TM or an onshore TA and finalize the ETAs.

  • Develop high-quality scalable code by – 
  • Following Salesforce.com and Silverline-CRM standards/best practices
  • Leverage recommended frameworks (ex. Test framework or Trigger framework) and come up with the most optimal design patterns/architecture
  • Write comprehensive test code asserting all possible use cases
  • Perform thorough unit tests
  • Fix all bugs reported from QA/UAT
  • Work on deployments through recommended tools and methodologies.
  • Perform time-bound R&D for any unknown or newer areas
  • Architect/engineer and/or audit the codebase
  • Troubleshoot or debug issues encountered by onshore team or peer devs/sr.devs
  • Identify/develop reusable code components and suggest the same to Foundry panel
  • Mentor, assist, and review peer devs/sr. devs and promote the best engineering practices Document, review and deliver CDDDs

Ensure DevOps processes is followed across the team i.e. 

  • All devs/sr. devs are using recommended IDEs
  • Ensuring daily code check-in/check-out
  • Performing diligent functional code reviews
  • Ensuring that code stays in compliance with Clayton
  • Ensure good health of project repos

Facilitate proactive communication with project/product teams i.e. 

  • Use all relevant channels – Emails, JIRA, Slack or Zoom meetings
  • Ensure the team is in sync with project/product/sprint movements 
  • Ensure the team has a definite plan of action for the day
  • Ensure consolidated DSRs are sent by EOD
  • Ensure decent overlap/availability in onshore team’s timezone (whenever required)

Facilitate learning & development for self and the team by – 

  • By setting OKRs for the quarter in alignment with the Company goals. 
  • Constantly perform self-review and Identify improvement areas 
  • Seek timely assistance from Reporting Managers
  • Actively contribute to technical presentations, knowledge sharing, training initiatives, building POCs, regular salesforce release notes discussions, and help in skill development of peer devs/sr. Devs
  • Become an expert in USABILITY based design and development

Exhibit good interpersonal skills by being a team player, staying approachable and collaborative.
Obtain and maintain certifications related to Salesforce, nCino, Vlocity, Mulesoft, Marketing Cloud. Required Experience and Qualifications

  • Required – Minimum 7 years of experience in Software Development
  • Required – Minimum 6.5 years experience with SFDC
  • Required – Minimum 2.5 years as SFDC architect
  • Required – Good in communication and interpersonal skills
  • Required – Certified Salesforce – Platform Developer I
  • Optional – Certified Salesforce – Platform Developer II
  • Required – Minimum Bachelor’s Degree in Engineering or Science
Job Location: Bangalore
Experience (Years): 7-10 Years

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